Intake
What is the process for intake?
Intake is a two-part process. The first is a 15-minute initial intake interview over phone or video chat. This is a chance to introduce ourselves, cover any big first questions you may have, and really focus on your main concern so I can get a good understanding of your needs. Next we schedule an in-person appointment, where I focus on a physical assessment using channel palpation. I then take the information gathered from both the interview and the assessment to develop a working diagnosis. At that point you’ll receive your first treatment!
What questions do you ask in the virtual intake?
There are no intake forms for you to fill out ahead of time. Everything relevant to your health history will be documented for you.
In your virtual intake, you will be asked about your main concern and general health history. If you want to think ahead or need clarity on what to expect, here is a list of what you will be asked about:
- Main reason for seeking acupuncture
- Length of time the issue has been occurring and any precipitating factors
- Factors that make the main concern better or worse
- Pain sensations and their intensity (if applicable): burning, pins and needles, numbness, aching, squeezing, heavy feeling, coldness, radiating, stabbing, electric shocks
- Types of exercise and movement-type activities you enjoy (like dancing, gardening)
- Ways that depression and/or ADHD show up physically and mentally (if this is your main concern)
- Allergies
- Hospitalizations, surgeries, injuries / accidents, and/or serious illnesses
- Medications and supplements
Appointments
What should I expect for the first appointment?
I want you to feel comfortable and confident about your first treatment with me. So, I’ll guide you through what acupuncture looks and feels like, potential side effects, and the process of acupuncture channel palpation.
I will continue to gather additional information about your health history that may not have been captured in the virtual intake. Then, I will assess the acupuncture channels where acupuncture points are. Acupuncture points are areas that strongly connect to the organ systems and acupuncture channels, and they can reflect changes in a person’s health.
After the assessment, you will receive your first treatment. The time spent with needles in place may be anywhere from 20-40 minutes.
How should I get ready for the first treatment?
- Acupuncture treatment tends to involve areas below the elbows and knees, the abdomen, and/or the back.
- You may choose to wear loose fitting clothes, shorts, short-sleeved shirts, or undress to your comfort level under sheets.
- Having a light meal or snack 1-2 hours before acupuncture can reduce the chances of feeling lightheaded after treatment.
- If it’s available to you, make space for slowness and arrive a few minutes early in case you need to use the washroom, drink water, or check in with yourself.
- Appointments range from 45-75 minutes.
What if I need to cancel?
If you’re sick or if you may have been exposed to a transmissible illness (an infection passed through the air or direct contact), please message me as soon as possible to reschedule your appointment.
Please be mindful of the fact that I’m in the clinic once a week, so if you need to cancel please give me as much advance notice as possible to ensure others can book. I understand there may be difficult or changing circumstances that require cancellations without advance notice. Don’t hesitate to reach out!
There are never cancellation fees.
What is a treatment plan?
A treatment plan provides a clear outline of the approach we can use to address the reasons you’re coming into clinic. You can think of it as a working guideline. Changes to the approach will be based on how you’re responding and any changes in your needs. I hope you will find that having a treatment plan helps with transparency and knowing what to expect. After your first appointment, I will provide you with a copy of your treatment plan via email.
How often should I get treatment?
This varies for everyone, so recommendations for treatment frequency will be made after a full intake and assessment, and included in your treatment plan.
In general, recommendations are made based on: anticipated time to reduce pain/inflammation, what is required to improve circulation and blood flow, the length of time symptoms have been present, and any factors contributing to the condition.
Accessibility
What accessibility practices are in place?
As accessibility needs vary from person to person and even from time to time, I aim to be as transparent as possible to help you with decisions about my practice.
- The clinic my practice is located at does not have a ramp or elevator. The flight of stairs has about ten steps.
- The treatment table can be raised and lowered. It does not have features for being positioned in different angles or cutouts for the chest and abdomen.
- I currently do not have direct billing set up but this may be available in the future.
- There is no air filter in the clinic room or shared clinic space.
- I am happy to wear a KN-95 mask or N-95 mask during treatment sessions and will check in with clients about their masking needs ahead of time. As the clinic is a shared space, there may be other practitioners and clients in the clinic who are not masked.
- Information to be added in the future: treatment table dimensions, weight capacity of table, types of cleaning agents used. If there is anything that is not captured here, please send me a message so I can look into it.